My Vybe Boutique offers clear instructions to our customers as it relates to refunds/exchanges. Only products in brand new condition can be returned within 7 days upon receipt. After 7 days, returns will not be accepted. Exchanges can be made within that time frame as well under the same conditions.
The customer would be responsible for any shipping costs/delivery costs regarding the return. It is also the customers responsibility to email our support team immediately to initiate the return.
If you need to return any items, please email us including your name and order number at firstname.lastname@example.org